Training OptionsTeam Building Leadership Skills Supervisor Effectiveness Communication Problem Solving Conflict Resolution & Negotiation Skills Time Management Motivation Stress Management The Myers-Briggs Type Indicator Presentation Skills Train the Trainer / Facilitation Skills Quality Control Business Writing Sales & Selling |
Sales and Selling
Whether your organisation sells products or provides a service, the way staff present and conduct themselves, and relate to customers or clients is critical to successful and enduring relationships. This module reviews the ‘buying’ process, ‘customer’ centred relating, image and selling, etc. |
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